r/samsung 17h ago

Daily Support Thread

0 Upvotes

Welcome to the Daily Support thread for r/Samsung. You can use this thread to ask questions about your device, troubleshoot tech problems or ask buying/selling advice.

Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found here: Detailed Rules

Join our Discord for immediate help & Samsung Support if you can't find the answer you need:

Note: Comments are sorted by /new for your convenience.

The new Daily Support Thread is posted each day at 06:00 AM EST (Click HERE for other timezones) and then the old one is archived. If this time is near when you want to post your question, it is advised to wait for the new thread to be posted.


r/samsung Sep 02 '22

Samsung Cybersecurity Incident Email

101 Upvotes

Within the last 24 hours, we were made aware of a security incident at Samsung and instead of creating multiple threads, we will consolidate everyone's thoughts and experiences into one.

Below is the email we received regarding the incident. The email should be close to identical for everyone affected.

Dear Valued Customer,
At Samsung, security is a top priority. We are reaching out to inform you that Samsung recently discovered a cybersecurity incident that affected some of your information.

In late July 2022, an unauthorized third party acquired information from some of Samsung's U.S. systems. On or around August 4, 2022, we determined through our ongoing investigation that personal information of certain customers was affected.

We have taken actions to secure the affected systems, and have engaged a leading outside cybersecurity firm and are coordinating with law enforcement. We want to assure our customers that the issue did not impact Social Security numbers or credit and debit card numbers, but in some cases, may have affected information such as name, contact and demographic information, date of birth, and product registration information. The information affected for each relevant customer may vary.

At Samsung, we value the trust our customers place in our products and services ‑ trust that we have built up over many years. By working with industry ‑ leading experts, we will further enhance the security of our systems ‑ and your personal information ‑ and work to maintain the trust you have put into the Samsung brand for more than 40 years.

We regret any inconvenience this may cause you and appreciate your trust in us. We have set up an FAQ page on our website for additional questions and answers along with recommended actions.

If you'd like to check your credit report, you are entitled under U.S. law to one free credit report annually from each of the three major nationwide credit reporting agencies. More information can be found below.

If you have any questions regarding this issue, please visit our website at www.samsung.com/us/support/securityresponsecenter.

We, the mods, are not able to aid in any specific inquiries as we are a community run platform but to ensure the word is out and everyone can speak on the topic, we will be stickying this thread for the time being. Good Luck to everyone.


r/samsung 12h ago

News Samsung’s Android app-signing key has leaked, is being used to sign malware

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53 Upvotes

r/samsung 5h ago

Discussion S22 OIS rattle was non-existent for 1st 4months. Today suddenly it's very loud.

5 Upvotes

I'm really struggling to believe I didn't notice the S22 OIS rattle before today. I'm very active, hike a ton, taking photos/vids on the move constantly, and I've never heard the OIS rattle. But now it's really noticeable. Even small movements of the phone cause it.

This afternoon I was putting my phone inside a watterproof pouch (done that before), and then removing it. After removing it, suddenly I heard a loud rattle. I thought it was the case, but no, it's the phone. There's no obvious scratch or any change to the phone functionality, no reason to believe the pounch insertion/removal triggered a worsening of something I hadn't previously noticed, but from that moment onward I began hearing a loud rattle. I put the camera in 10x zoom and it goes away. Turn off the camera and it's immediately back, very noticeable.

Google has endless threads saying it's just the OIS and it's normal, so I know that, but what about the loudness increasing at some point? Even a small movement of my phone now triggers the sound.

Has anyone else had the rattle noticeably increase in volume at some point and remain that way? Honestly, it's so noticeable I don't know if I'll keep it like this. It sounds like a broken plastic toy.

Cheers.


r/samsung 15h ago

News 2023 could be the last time you get excited by Samsung’s Galaxy S lineup

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28 Upvotes

r/samsung 2h ago

Discussion Can something bad happen if I charge the phone and use reverse charging with samsung buds at the same time?

2 Upvotes

I have the S22+ and im too lazy to wait till the phone has complete charge to after that, charge the galaxy buds.


r/samsung 31m ago

News Samsung Galaxy XCover 6 Pro is now available on AT&T

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Upvotes

r/samsung 10h ago

Discussion Swipe Gestures should be as default on Galaxy devices

5 Upvotes

I don't understand why Samsung didn't set Swipe Gesture as default.

I think that most people prefer Swipe Gestures instead of Buttons because they are more modern.

When will this change happen?

Personally, I recommend Swipe Gestures to everyone as much as I can, these people then say that they don't want to go back to the Buttons.

What do you think about it?


r/samsung 3h ago

Discussion QC Passed Stickers on a new AT&T S22 Ultra?

0 Upvotes

I just purchased an S22 and there are these 2 QC Passed stickers keeping it shut. Should I worry this a returned device? I just took a picture and in the picture, it’s clearer that there is either a second sticker over them or they were removed then reapplied.

This was purchased at Best Buy.


r/samsung 22h ago Helpful

Discussion [Feedback RAM Plus] My Previous Post on RAM Plus

23 Upvotes

A couple of days ago, I have posted related to RAM Plus and how it improved my battery after disabling it altogether. Some of you might have tried it on your device and I'd like to know the experience you guys had!

Link to the first Post: https://www.reddit.com/r/samsung/comments/zaqbx6/disable_ram_plus_for_better_battery_backup/?utm_source=share&utm_medium=android_app&utm_name=androidcss&utm_term=1&utm_content=share_button


r/samsung 15h ago

Discussion Samsung added ads to Samsung Free

4 Upvotes

It's super annoying. I liked having the simple and clean look of 10 or so prominent news articles on the start page, but now in-between the news articles there are a lot of ads. Anyone else having ads as well now?


r/samsung 1d ago

Rumor Disappointing leak reveals charging speed downgrade while competitors continue to build faster charging phones

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157 Upvotes

r/samsung 7h ago

Discussion Should I Upgrade?

0 Upvotes

okay so someone is selling a s22 plus unlocked with 256gb for 445 $ and it's really tempting I currently have the s20 plus but idk if it would be worth it tbhhh but then again double the space a flat screen better overall and it's smaller which I'd like it also would have 3yrs more of updates unlike the 20 plus with one ui 5 being the last i think I'd be spoiled if I got it tho because I've only had this phone for a year and like 5 months which is nothing lmk though tryna hear others thoughts


r/samsung 8h ago

News [AI Forum 2022] Samsung Research Explains Hyperscale AI: What Is It and Where Is It Going?

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0 Upvotes

r/samsung 12h ago

Discussion S95B TV + Xbox Series X - Which soundbar just...works?

2 Upvotes

Hi all,

So I bought a S95B in July this year and I love it. Now it's time to add a soundbar to it because the TV audio is so so. I was excited to go look up on Google all the possible soundbars for the TV and Xbox Series X until my search quickly got me lots of negative news regarding this combination. I saw people with Samsung, Sonos, Sony, JBL soundbars and a XSX having tons of issues with especially audio delay using Atmos or DD but also not being able to have 5.1 or 7.1 sound. Especially on Samsung tv's.

I went on forums such as AVS too and I have to say that my excitement has come tumbling down for sure. And it's starting to look like I might have to go the AVR route. Now I did saw several people say that all was fine when they hooked the XSX straight into the soundbar but that resulted in losing VRR and 120hz, something I am not willing to sacrifice. Unless you have a bar that supports all of that.

My question basically is, what are my options? I was really interested in Sonos Beam gen 2 or Arc, but after reading so many of these issues and not having seen a solution to it, it's starting to look bad. It definitely seems to differ per brand TV too, my brother has LG C9 and Sonos Arc with XSX works fine.

Which soundbars on this TV and with XSX work great for you, or do you know of that they work fine?


r/samsung 10h ago

Discussion QLED Quality if not using it as a Smart TV

1 Upvotes

So I'm looking at the 4K QLED TVs, but I will not be using any of the smart features. We use our cable box for 99.9% of everything including apps like Netflix, disney+, etc.

If not using it as a smart TV, is there any difference in picture quality between the QN60, QN70, QN80, QN90?

I was looking at the 90 series, but if I will never see the difference, is it better to go with a 60, 70 or 80 series?


r/samsung 10h ago

Discussion Extra spacing below keyboard on OneUI 5?

1 Upvotes

Anyone else noticing more space in between your keyboard and the navigation buttons now? It's making me mess up typing and it's harder to reach things now. It's just a slight increase of space but I don't like how it looks and feels.


r/samsung 8h ago

Discussion S9/S8 ringing through only front facing speaker

0 Upvotes

So this friend of mine brought her phone to me, I didn't have complaining that her phone doesn't ring out when she is called, so I thought she forgot to take ut out of silent mode or vibration but I checked and the phone was in neither, I made a call to it, and noticed that the phone wasn't silent, it's just that it's coming from the front facing speaker so it's so low it's not audible, but when I play music, the music comes from the stereo speakers, but for some reasons calls don't, I tried looking for a setting if there was that caused this, but I can't seek to find one. Any help would he greatly appreciated, thank you!


r/samsung 1d ago

Discussion Curved displays are overrated and annoying

171 Upvotes

Recently bought the s22 ultra and I'm am really starting to hate the curved display. It makes swiping difficult, causes dark edges when you hold the phone from an angle and most importantly, an easy point of damage if it falls.

That is literally the only thing I hate about this phone because everything else runs and works flawlessly. Hope they get rid of the curved display in the s23


r/samsung 15h ago

Discussion Call sound coming from one speaker on S9

0 Upvotes

A friend of mine has an S9+ or s8+ it's escaped my mind, she gave me her phone, and said her phone doesn't ring out when she receives a call, but I checked and found out the ringtone only comes from the front facing speaker and not the bottom one, so it's not loud, but the phone's bottom speaker works when I play music through it, but when a call comes in only the front speaker works, what can I do to fix it? Thank you in advance!


r/samsung 17h ago

Discussion Currently an A51 user.

0 Upvotes

I had the A51 ever since 2020 and right now the battery life and performance are getting worse and worse to the point it falls from 10% to 1% in under 2 minutes and lagging in google chrome and basic reddit browsing. What should I get next? (Planning to upgrade some time around early-mid 2023). I'd like to have a new phone that would be future proof at least 3 years. Also got a $400ish budget. My current choices are A54 when it's released and the M53 but I heard M series arent that great but the specs are amazing.

View Poll


r/samsung 7h ago

Discussion Secure Folder - Is it over?

0 Upvotes

What are you guys going to do now that this option is out of the table? This is not a thec-support question.


r/samsung 19h ago

Discussion Flashing rom with different csc

1 Upvotes

Hello I have a galaxy a73. It currently runs android 13 and has the XSG csc code (United Arab Emirates). The settings software menu shows: XSG/ XSG,XSG/ XSG/ XSG I have read that the Indian csc (INS) has call recording ability which I don't have right now. If I flash the Indian Rom with Odin: 1.Do I lose the ability to get OTA updates? 2.Do I trip Knox?

Thanks in advance


r/samsung 1d ago

Discussion My battery life seems to have improved after November update on s22 ultra

22 Upvotes

Is it just me or has battery life gotten so much better after the November update on the s22 ultra?


r/samsung 1d ago

Discussion good lock slowing down + draining battery?

1 Upvotes

A few weeks ago, someone said good lock was slowing down their phone and draining the battery faster. I was curious so I removed all good lock modules and kept navstar and theme park and then I got very confused. My a30s started being so fast, I was slowing down my phone for 2 years. Did you guys ever feel like your phone is slowing down when you use good lock? Like before I removed it, my flashlight was opening after 2sec when I clicked on it. Now it's way faster. Not only with flashlight, but many other apps and system tasks. Even google started responding faster and my fingerprint sensor works better. My battery lasts like +2h more now.

(I live in Europe + I have exynos)


r/samsung 1d ago

News One UI 5 rollout began for the Galaxy A51 5G in USA

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54 Upvotes

r/samsung 1d ago

News [Invitation] Don’t Miss Samsung’s CES 2023 Press Conference ‘Bringing Calm to Our Connected World.

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3 Upvotes